1) Summary (plain English)
We do not run our own user database and we do not sell your data. SurfQuest uses Epic Account Services (EAS) / Epic Online Services (EOS) for login and online features (such as lobbies and peer-to-peer connectivity). Those services process certain information (like account identifiers and network/technical data) to operate online play.
2) Who we are
SurfQuest (“we”, “us”) is an indie game project. This Privacy Policy explains how information is handled when you use our game and this website.
Contact: privacy@surf-quest.com
3) What this policy covers
- The SurfQuest game (including online features such as login, lobbies, and peer-to-peer connectivity).
- This website.
4) Information we process (and who processes it)
We do not operate our own servers that store personal profiles. However, the game relies on third-party services that process information to provide online play. Depending on your platform and how you use the game, this may include:
- Epic (EAS/EOS): authentication and identity (Epic Account ID and/or EOS Product User ID), online services (lobbies), and networking. Epic may process identifiers and technical/network data (such as IP address, device/client information, and timestamps) to provide and secure these services.
- Platform providers (e.g., Steam/Valve): platform account identifiers and authentication signals needed to run the game and, in some cases, authenticate to EOS.
- Cloudflare (website hosting): if we host this site on Cloudflare, Cloudflare may process basic request data (such as IP address, user agent, and request timestamps) to deliver and protect the website.
For details on Epic’s processing, refer to Epic’s privacy policy and any EOS/EAS documentation provided by Epic. Third parties operate under their own privacy policies.
5) What we collect ourselves
We aim to keep first-party data collection minimal. In general:
- No first-party analytics: we do not intentionally run our own analytics trackers on this website.
- No marketing cookies: we do not intentionally use advertising cookies.
- Support communications (only if you contact us): if you email us, we will receive your email address and the contents of your message so we can respond.
6) How information is used
- Provide online features (login, lobbies, and peer-to-peer connectivity).
- Security and abuse prevention (service integrity and fraud prevention).
- Support (only if you contact us).
7) Data retention
- Our systems: we generally do not store personal data on our own servers.
- Support email: if you contact us, we keep messages as long as needed to respond and maintain records.
- Third parties: Epic/platform providers retain data according to their own policies.
8) Your choices and rights
Depending on your location, you may have rights to access, delete, or correct personal information.
- Epic account / EAS data: manage or request deletion through your Epic account and Epic support.
- Support emails: contact us at privacy@surf-quest.com.
9) Security
We use reasonable safeguards appropriate for an indie project and the limited first-party data we handle (such as support email). No method of transmission or storage is 100% secure.
10) Changes to this policy
We may update this Privacy Policy from time to time. We will update the Effective date above when we do.